Terms and conditions of use

Welcome to the Jacyntha Cosmetics Web Site ("Site").  Please review the following terms and conditions of use, which govern your use of the Site (the "Agreement").Your use of the Site constitutes your consent to follow and be bound by the Agreement.  We reserve the right to update or modify this Agreement at any time without prior notice.  For this reason, we encourage you to review the Agreement whenever you use the Site.  If you do not agree to these terms, please do not use the Site.

Site Contents

Unless otherwise noted, the Site, and all materials on the Site, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the "Contents"), are owned, controlled by Jacyntha Cosmetics.

Personal Information, User Comments, Feedback, and Other Submissions

We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of business or personal shopping. Content provided on this site is solely for informational purposes. Reviews are candid opinions from customers about the professional service given by Jacyntha cosmetics.

Should you choose to register or subscribe for any services or related features, you agree to provide accurate and current information about yourself, and to promptly call the customer service number to update such information if there are any changes. Every user of the Site is solely responsible for the information given and the information will be kept confidential by Jacyntha cosmetics.

By giving out your personal information, you agree to receive notifications through emails, calls, Whatsapp messages etc. With regards to the particular subscription you signed up for.

In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content.

You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

Pricing and Order Acceptance

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verification or information, including but not limited to phone number and address, before we accept the order.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is priced wrongly, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation.


We accept MOBILE MONEY. With respect Mobile money, the money can be sent before the company dispatch rider sets off or when he gets to the delivery destination. However, a representative from the Jacyntha Cosmetics office will have to confirm receipt of the money before you receive the product from the rider. In a case where confirmation is unsuccessful as a result of network delay, the product should be returned. If it is a third party receiving on your behalf, then the money should be sent even before the dispatch rider sets off.


Delivery is free for orders GHS 400 and above for customers in Accra. Below GHS 400 calls for a GHS 6 delivery charge. Our delivery zones in Accra cover Areas between Dansoman to Tema 25, Dansoman to Amasaman and Dansoman to Kasoa. Areas beyond these will require delivery by bus of which you bear the full cost. If the delivery is out of Accra, payment should be made before delivery is done.


We do concede that certain emergencies may occur, causing you to miss the delivery. Therefore, we require that you call or send us a message to that effect before the next day. Based on the reason stated above, we accept returns. If your case is exceptional, kindly call the customer service person of Jacyntha Cosmetics to inform us to either reserve the products or cancel the order.

If the same order is returned two times, you will have to pay for delivery fee if it was free initially.

Inaccuracy Disclaimer

From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Links to Other Web Sites and Services

The Site may contain links to other Web sites and Social Media platform that are not under the control of Jacyntha Cosmetics.  All endorsed linked website or Social Media would be clearly stated otherwise the appearance of any linked Web site does not constitute an endorsement. Links are provided solely for the convenience and information of the Site's users.


The use of the products sold on this site work as stated by manufacturer. As such we encourage you to read the notes on be products and take all precautions. We advise you to consult an expert dermatologist before the use of any product listed on the Site.


You agree to defend, indemnify and hold Jacyntha cosmetics harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of the Site and/or your breach of any representation, warranty, or other provision of the Agreement.

Choice of Law

This Agreement shall be interpreted and governed in accordance with the laws of the Republic of Ghana. Any dispute arising under this Agreement shall be resolved exclusively by the state and/or courts of the Republic of Ghana.  Each party hereby agrees to submit to the jurisdiction of the courts of Ghana and to waive any objections based upon venue.


These terms are effective unless and until terminated by either you or Jacyntha Cosmetic.  You may terminate this Agreement at any period.  Jacyntha Cosmetics also may terminate this Agreement at any time without notice, and upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part.

Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination.

If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Jacyntha.com in operating the Site, your sole and exclusive remedy is to discontinue using the Site Immediately for all purposes.

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